‘Made to Stick’ Will Stick with You

When I wrote that one of my goals was to read a professional book every other month, a fellow presswoman recommended Made to Stick: Why Some Ideas Survive and Others Die by Chip Heath and Dan Heath.

The messages within its “pages” definitely stuck with me. I say this because I slightly cheated when I read it – I didn’t actually read it; I listened to it as an audio CD in my car. The problem was there were so many useful ideas and I couldn’t (or at least I shouldn’t!) write while them down while I was driving.

So when I would arrive at a destination I would hurriedly scribble the sticky points that I wanted to remember. And it was easy to because the ideas stuck with me.

What are the principles to make a sticky idea successful? First, simplicity – it has to be simple but profound. There should be unexpectedness. It has to be concrete. Don’t forget credibility, emotions and stories.

The authors wrote about the military commander’s intent at the start of an engagement. I’m taking that to the office and turning it into a communication’s intent. Why are we writing the piece? If we don’t know, the ideas will never stick.

Another thought was to not bury the lead. I’ve had that drilled into my head since I first entered the world of journalism but we all need to be reminded of it. They refer to it as forced prioritization.

The book will change the way you communicate. It’s worth your time – whether you’re reading it or listening to it.

The authors now have a second book out, Switch: How to Change Things When Change is Hard.