How to Land on a ‘Best Place to Work’ List

Landing your company on a “Best Places to Work” list is more than a PR coupe. It’s also about building brand and is useful as a recruiting tool.

To get on such a list, though requires dedicated staff and time.

“I thought you were magically selected,” Ryan Smartt of Capital One told a Richmond PRSA audience. “You’re not. You have to apply.”

Getting on the list requires a lot of input throughout the organization, as well as research. Then someone needs to coordinate the application requirements. Some places dedicate one person to completing the application. Others create project teams to complete the process with one project lead.

Deborah Slayden of VCU Health System said that VCU’s inclusion on such a list means it can “continue to raise the bar” as it recruits.

Tina Lambert of the Virginia Society of CPAs noted that being included is a way to promote one’s company. “Brand is about what others say about you,” she said.

Smartt said inclusion in such lists is a two-prong effort. When competing for talent, the lists are a “differentiator to bring in top talent,” he said.

He added, “It really makes a difference for morale.”

Competing also enables companies to determine what they need to improve to make the list or move up on the list. Many award lists require employees to complete surveys about workplace culture.

“It’s impressive how small things can make a big difference,” said Jim Godwin of Bon Secours Virginia Health System. “You learn what you should change.”

“It helps you strategically map out how you can move your organization,” added Slayden.

Smartt says Capital One promotes its inclusion through press releases, website and social media. The company also shares results with its board. “There is a sense of pride,” he said.

Of course, Smartt said, “There are expectations that once you make a list you’ll keep making it.”

Results of PR Salary, Job Satisfaction Survey Released

If I want to be a top earner in PR and still take a vacation I’m going to have to live in the Midwest and work in government PR. That’s according to the results of the first-ever PR Daily Salary and Job Satisfaction survey.

The survey also found that more than half of PR respondents say they work more than 40 hours a week. Most received a raise last year.

Despite the gains, most PR professionals are dissatisfied with their pay. More than half (52 percent) of respondents said they are somewhat dissatisfied or very dissatisfied with their compensation.

More than 2,700 public relations professionals took part in the online survey, which was conducted in December 2012. “Everyone’s curious about what their peers in the industry earn, but they rarely ask,” said Mark Ragan, CEO of Ragan Communications and publisher of PR Daily in a press release.

Forty-three percent of respondents have been in the PR field from five to 20 years; most respondents (77 percent) were women.

Other findings include:

  • Government PR professionals get the most vacation time: 42 percent get four weeks or more.
  • Most respondents work at least 40 hours a week: 57 percent say they log 40 to 50 hours per week.
  • Deskbound lunches are most common: 69 percent of respondents have lunch at their desks on most days.
  • The Midwest is home to the most top earns in PR: 33 percent of those earning more than $25o,000 hail from this region. Most PR professionals (51 percent) make between $35,000 and $75,000.

How Do You Measure PR Success?

In my career, I follow the adage, “If you can’t measure it, you can’t manage it.”

Early on in planning a PR campaign, I meet with my team and we define what success will look like. A successful campaign does not mean that we wrote and distributed a press release. The press release is my channel. However, if the press release is picked up and leads to three story placements, and my goal was four story placements, I’ve achieved a 75 percent success rate. I may need to make follow-up calls with other media outlets if I want to reach 100 percent of the goal.

A good PR campaign has four components:

  1. Goals: What do you want to achieve?
  2. Audience: Who do you need to reach?
  3. Strategy: What are the best ways to reach them?
  4. Channels or Tactics: How will you deliver?

If you begin with the goal or end result in mind, you are much more likely to succeed.

 

3 Tips to Handle Bad News

When your job hands you lemons, how do you make lemonade?

It’s not always easy but recently three individuals who have been handling difficult news each shared a tip for making lemonade from difficult news.

  1. Identify your value proposition. Mary Ellin Arch, spokesperson for Pocahontas 895 toll road in Virginia, shared how nobody likes toll increases. However, when she talks about how a road saves the person time, it lessens the impact of the rate increase news. “It becomes the good news,” she said.
  2. Share your own bad news. Ray Kozakewicz, who formerly worked for Media General, said it’s important to get your own bad news out before others report on it. “It is very important that you don’t sugarcoat your bad news,” he said. In dealing with staff layoffs, Kozakewicz also emphasized the importance of holding special meetings and identifying key message points.
  3. Identify stakeholders and their issues. Once you know the issues, you can build the message points, said Chet Ward of Dominion. Even though Virginia rates are lower compared to others, customers don’t want to hear that, Ward said. “They want to know about reliability. We have to provide reliable information about reliability. We don’t talk about rates, we talk about what you get for your money.”

5 Tips for Writing a Proposal

Pencil sculpture

(Photo illustration by Cynthia Price)

A few years ago I didn’t even know what an RFP (request for proposal) was. Now I found myself reviewing them and sometimes writing them.

A request for proposal is a document that an organization posts to elicit bids from potential vendors for a product or service. The quality of an RFP is important to successful project management because it defines the deliverable and identifies risks and benefits at the beginning of a project.

I’ve learned a few things along the way. And whether you are on the receiving end or are writing one, good RFPs have a few things in common, including:

  1. The RPF should clearly spell out objectives and benchmarks. If I can’t articulate what I would like the company to deliver, how will the company succeed in delivering it? I also include benchmarks so we all know what we want to achieve.
  2. Set a realistic timeline. All too often we want everything yesterday. But we have to account for travel schedules, other meetings and projects and yes, even vacations. If the timeline is not reasonable the project will quickly get off track or extra money will have to be allotted to remain on schedule. Read the rest of this entry »

« Older entries

Follow

Get every new post delivered to your Inbox.

Join 265 other followers